All bookings are final- no refunds. However, your tour date may be rescheduled with 24 hour advance notice. Please email us at firstname.lastname@example.org should you need to reschedule.
We reserve the right to refuse service to anyone who is disruptive or abusive to our staff.
Tours leave promptly at 7:00pm and 8:00pm (unless a different tour time is otherwise noted on your ticket- we sometimes add earlier or later tours when our 7:00pm and 8:00pm tours sell out), and no refunds will be issued to people who are late and miss the tour. Please be at least 15 minutes early to the tour and check in with us when you arrive. Please give yourself plenty of time to get to the tour and find parking! A map that shows a parking garage in Fells Point ($4 after 5pm) is here.
Tours run rain or shine! Please bring an umbrella!